Personal stylists: preparing first sessions from bookings

How personal stylists can use the booking itself to prepare a first style consultation: what to ask in the note, photos by email, slot length, the follow-up session.

5 min read

A first style consultation goes further when you already know who's coming and why. Use the booking itself as your preparation: a dedicated first-session service whose description asks a few questions, a note where the client answers them, and photos sent by email before the day. You arrive with ideas instead of starting from zero, the session fits its slot, and the follow-up is booked before you part.

A dedicated first-session service

On Book, each service has a name, a price and an optional description shown on your public page, and each slot belongs to one service, sits within one day and has its own capacity. Keep the first consultation separate from follow-ups, so it can have its own length and price.

ServiceExample slotPlacesExample price
First style consultation1 h 301€120
First consultation by video1 h1€90
Wardrobe edit (follow-up)3 h1€220
Shopping session (follow-up)3 h1€240

Durations and prices are examples: set your own.

Questions in the description

The description is what clients read before they book. List the three or four things you need, so their note answers them:

  • what they want to change, and why now (new job, event, life change);
  • their usual day: office, outdoors, travel, children;
  • sizes and brands they already wear;
  • a budget range for future purchases.

The note and photos

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the client's calendar file. The note holds the short answers; for photos of outfits they love or never wear, ask them to email you after booking.

Slot length and where

A first consultation often runs long when the client opens up. Make the slot long enough, and leave a gap after it before the next booking. If the first session happens at the client's home, include travel time in the slot and ask for the address in the note. Video consultations are their own service; Book doesn't create video links, so send yours by email.

Prepare from your bookings list

The day before, read the note in your bookings list, look through the photos and sketch two or three directions. Your calendar is synced with Google, iPhone or Mac, so the session and the client's name are on your phone.

Book the follow-up before you leave

At the end of the session, agree the next step, such as a wardrobe edit or a shopping trip, and book it yourself from your list. First and last name are enough; if you enter the client's email, they get a confirmation with a calendar file.

Changes

Clients can't move or cancel online: they contact you, and you move the session from your list. Book doesn't take payments or send reminders. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

How do I learn about a client before the first session?
Ask a few questions in the service description; clients answer in the booking note.
How do clients send photos?
By email after booking; the note is for short answers.
Can the first consultation be by video?
Yes. Create a video service and send your meeting link by email.
When should I book the follow-up?
At the end of the first session, from your bookings list.

Guides for personal stylists