Private detectives: confidential first consultation
How private detectives can let clients book a confidential first consultation online: a discreet service name, no case details in the note, video or office.
5 min read
People contacting a private investigator want discretion from the very first step. A phone call may be overheard; an email may be read by someone else. With Book, clients book a first consultation on your own booking page, under a neutral service name, and share nothing about their situation until you meet.
Neutral service names
On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity. The service name also appears in the client's confirmation and calendar file, which a partner or colleague might see. Choose neutral names.
| Service | Example slot | Places |
|---|---|---|
| Consultation | 45 min | 1 |
| Video consultation | 45 min | 1 |
| Follow-up meeting | 30 min | 1 |
| Report meeting | 1 h | 1 |
Durations are examples. Set your fees according to the rules that apply to you; an empty price is hidden.
Nothing sensitive in the note
The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the client's calendar file. Say in the description to leave the note empty or use it only for practical questions, and to give details only in the meeting. Suggest a private email address and phone number.
Video or office
Some clients prefer not to be seen entering an office. Offer video consultations and send your link by email: Book doesn't create video links. Slots repeat weekly on the weekdays you choose until an end date.
Case meetings from your list
Once you take the case, book follow-up and report meetings yourself from your bookings list. First and last name are enough, and email is optional: without an email, no confirmation is sent, which some clients prefer. Agree how to contact them.
Changes
Clients can't move or cancel online: they contact you, and you move the booking from your list. Book doesn't email clients about changes and sends no reminders. Your bookings sync with Google, iPhone or Mac calendars.
What Book doesn't do
Book doesn't store case files, take payments or send reminders. One booking page per business, no staff field. See the guide on progress report meetings. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
Will the service name appear in the client's calendar?
Should clients describe their case in the note?
Can I book without sending an email to the client?
Can I meet by video?
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