Pet care pros: booking meet-and-greet visits online
How pet sitters, walkers and boarders can let new owners book a meet-and-greet online: a short first-visit service, what to ask, home visits, then regular care.
5 min read
Before you walk, sit or board a new animal, you want to meet it and its owner. Put the meet-and-greet on your booking page as its own short service, so new owners book it at any hour instead of messaging back and forth. You see the animal before the first walk or stay, the owner sees who will care for their pet, and regular care is booked once you both agree.
A short first-visit service
On Book, each service has a name, a price and an optional description shown on your public page, and each slot belongs to one service, sits within one day and has its own capacity. Give the meet-and-greet one place per slot.
| Service | Example slot | Places | Example price |
|---|---|---|---|
| Meet-and-greet, new clients | 20 min | 1 | Free |
| Meet-and-greet at your home | 30 min | 1 | €10 |
| Solo dog walk | 1 h | 1 | €18 |
| Cat visit | 30 min | 1 | €14 |
Durations, places and prices are examples: set your own. If the visit is free, you can leave the price empty, since an empty price is hidden; a price of zero shows as €0.00.
What to ask in the note
The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the owner's calendar file. Ask in the description for:
- the animal's name, species, breed and age;
- the care they're looking for: walks, visits, stays, grooming;
- the dates or rhythm they have in mind;
- behaviour you should know about, such as reactivity with other dogs.
At the owner's home
For home visits, say in the description that you come to the owner and ask for the address in the note. Plan the visits on days you're already in the area: create meet-and-greet slots on those weekdays only. Slots repeat each week on the weekdays you choose until an end date.
After the visit: regular care
If you agree to work together, book the first walks or the stay from your bookings list. First and last name are enough; if you enter the owner's email, they get a confirmation with a calendar file for each date. For a stay over several days, remember each slot sits within one day: book each day, or create a stay service with one place per day.
Group walks
If you walk several dogs together, give the group walk several places. Each online booking takes one place, and a full walk leaves your page. Keep new dogs to solo walks until you know how they behave in a group.
Changes
Owners can't move or cancel online: they contact you and you move the booking. Book doesn't take payments or send reminders. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
Should the meet-and-greet be free?
What should I ask before the visit?
Can I do the visit at the owner's home?
How do I book regular walks after the visit?
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