Aromatherapists: book consultations and blend pick-ups

How aromatherapists can book consultations and blend collection slots online: a consultation service, short pick-up slots, follow-ups and what to keep private.

5 min read

Your work with a client has two moments: the consultation where you listen and decide on a blend, and the day they collect it. Arranging both by phone means interruptions while you're preparing blends and clients turning up when you're out. With Book, clients book a consultation and a collection slot on your own booking page, and you keep your preparation time free.

Services for each step

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
First consultation1 h1€50
Follow-up consultation30 min1€30
Phone consultation30 min1€30
Blend collection10 min3Free

Durations, places and prices are examples. If the blend is priced separately, say so in the consultation description; Book doesn't take payments.

The consultation

Say in the description what happens in a consultation, how long it lasts, and that you work according to the rules that apply to you. Make it clear that aromatherapy doesn't replace medical care, and that clients with health questions should talk to you before booking.

What to ask in the note, and what not to

The booking form takes first name, last name, email and phone, plus an optional note. The note reaches you in the new booking email and also appears in the client's calendar file. Ask for practical information, such as scents they like or dislike or how they heard of you, and tell clients not to write health details there. Discuss what you need to know during the consultation.

Collection slots

Short collection slots let clients pick up their blend without catching you mid-preparation. Give each slot a few places if several clients can collect at once, and open them only at set times, such as late afternoon. When a slot is full, it leaves your page.

After the consultation, book the collection yourself from your bookings list at a time that leaves you enough preparation time. First and last name are enough; with their email, the client gets a confirmation with a calendar file.

Phone consultations

The booking form takes a phone number, so you can call the client at the slot time. Say in the description that you call, and from which number. Book doesn't create video links: if you prefer video, send the link by email.

Follow-ups

If you suggest a follow-up, book it at the end of the consultation from your bookings list, in the follow-up service. Book doesn't send reminders, so the calendar file keeps the date in the client's phone.

Setting your week

Slots repeat weekly on the weekdays you choose until an end date. Keep consultations on some days and preparation on others, with collection slots at the end of preparation days. Your bookings sync with Google, iPhone or Mac calendars.

Workshops

If you also teach, workshops work as separate services with several places. See the guide on essential oil workshops.

What Book doesn't do

Book doesn't take payments, sell products, store client records or send reminders. Clients can't move or cancel online: they contact you. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can clients book a time to collect their blend?
Yes. Create a short collection service with a few places per slot.
Should clients write health details in the note?
No. The note appears in their calendar file; discuss it in the consultation.
Can I sell blends through Book?
No. Book doesn't take payments or sell products.
Can I offer phone consultations?
Yes. Create a phone service and call the client at the slot time.

Guides for aromatherapists