Aromatherapy consultation, then a slot to collect the blend
Prepare a personal blend after the consultation? How aromatherapists can add a short collection slot, or post it, and keep both visits clear for clients.
6 min read
If you prepare a personal blend after the consultation rather than during it, split the visit in two: a consultation slot, then a short collection slot a few days later, booked before the client leaves. The consultation stays focused on listening and choosing, you prepare the blend calmly between clients, and the collection visit is where you hand it over and explain how to use it. If the client can't come back, agree on another way to get it to them and say so in your service description.
Why not make the blend on the spot?
Some aromatherapists do blend during the consultation, and for a simple roll-on that can work. A blend that needs weighing, several oils or a base you have to prepare takes longer, and doing it with the client waiting stretches the slot. It also rushes the part that matters most: checking the choice of oils against what the client told you. Preparing afterwards gives you time to check your notes, label the bottle and write the usage sheet.
Two services, clearly described
On Book, a service has a name, a price and an optional description shown on your public page, and each slot belongs to one service with its own start and end. Set up the consultation and the collection as separate services:
| Service | Example slot | Example price | Description |
|---|---|---|---|
| Aromatherapy consultation | 60 min | €50 | Talk, choice of oils; your personal blend is prepared afterwards |
| Consultation + blend | 60 min | €70 | Includes one personal blend, to collect a few days later |
| Blend collection | 15 min | (no price shown) | For clients who had a consultation: collect and learn how to use your blend |
| Follow-up consultation | 30 min | €35 | For clients already seen: how the blend worked, adjustments |
Lengths and prices are examples: set your own. If the collection is included in the consultation price, leave its price empty; an empty price isn't shown on your page, while a price of zero is displayed as €0.00. Write in the collection description that it is only for clients who have had a consultation.
How long to leave between the two
Count the time you need to prepare, the time the ingredients need to be ready if any, and your other clients. A few days is a common gap, but it's your call. What matters is that the client leaves the consultation with a collection date, not a promise to call.
- At the end of the consultation, open your calendar and choose a collection slot with the client.
- Book it yourself: first and last name are required, email and phone optional.
- Add a note such as "sleep blend, 10 ml roll-on" so you know what to prepare.
- If you enter their email, the client gets a confirmation email and a calendar file.
Grouping collection slots
Short collection visits scattered through the day break up your consultations. Group them: for example half an hour at the end of each day, or a block on one afternoon a week, made of 15-minute slots. Create them on the weekdays you choose and repeat them each week until an end date. Clients who prefer to pick their own time can book a collection slot online.
What happens at the collection visit
The collection is not just a handover. It's where the client learns how to use what you made:
- how and when to apply or diffuse the blend, and how much;
- what to avoid, and when to stop and contact you;
- how to store it;
- when a follow-up would make sense.
A written usage sheet with the bottle helps the client remember. If a follow-up makes sense, book it at the same time.
When the client can't come back
Some clients live far away or had a video consultation. Decide how you handle this and write it in the service description: sending the blend by post, a pick-up at a shop you work with, or a short video call to explain use once it has arrived. If you offer a video explanation, make it its own short service so the client can book a time.
Book doesn't take payments, so say in the description how and when the client pays for the consultation and the blend. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.