Manicurists: plan gel and extension refills
How manicurists can schedule gel and extension refills with online booking: refill services by weeks since last set, next visit booked at the table. €5/month.
5 min read
Refill clients are the backbone of a nail table: each visit takes a predictable time, as long as the timing is kept. Leave it too long and a refill becomes a full new set squeezed into a refill slot. With Book, you set refills up as services by weeks since the last set, and book the next refill before the client leaves, so your regulars stay on rhythm and your days stay full.
Refill services by timing
On Book, each service has a name, a price and an optional description, all shown on your public page. Create refill services by how long it has been since the last set, each with its own slot length and price:
| Service | Example slot | Places | Example price |
|---|---|---|---|
| Gel infill, up to 3 weeks | 1 h | 1 | €35 |
| Gel infill, 4 weeks | 1 h 15 | 1 | €40 |
| Extension refill, up to 3 weeks | 1 h 15 | 1 | €45 |
| Extension refill, 4 weeks | 1 h 30 | 1 | €50 |
| Removal and new full set | 2 h | 1 | €65 |
Durations, prices and the number of weeks are examples: set your own.
Say when a refill becomes a new set
Use each refill description to state your rule clearly: after how many weeks you book a new set instead of a refill, and what happens if a nail is broken or lifted. Clients choose the right service when they book, and you aren't squeezing a full set into a refill slot.
Book the next refill at the table
Before the client leaves, book the next refill from your bookings list at the interval you recommend. First and last name are enough; with their email, they get a confirmation with a calendar file, so the date sits in their phone calendar. Book doesn't send reminders, so this calendar file matters.
Booking several refills ahead
For clients with a fixed routine, book the next two or three refills at once. Each booking gets its own calendar file. If plans change, the client contacts you and you move the booking from your list.
Keep refill days predictable
Slots repeat weekly on the weekdays you choose until an end date. If you open refill slots on the same days every week, regulars can book the same weekday each time, and your week takes a steady shape. Keep a few longer slots for new sets on other days.
Late refills
If a client booked a refill but arrives with more growth than the service allows, tell them before you start. Rescheduling works across services, so you can move the booking to the new set service if the next slot is free, or book that service for another day.
Information in the note
The booking form takes first name, last name, email and phone, plus an optional note. Ask clients to say whether any nails are broken or lifted, and whether they want a colour change. The note reaches you in the new booking email.
New clients with someone else's set
Refilling another technician's work can take longer. Say in the description whether you take these as refills or as a removal and new set, so new clients choose the right service.
Working as a team
Book has one booking page per business and no staff field. With several technicians, create refill services per person, so each regular books with the same technician.
What Book doesn't do
Book doesn't take deposits or payments, sell refill packs or send reminders. Clients can't move or cancel online: they contact you. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
How do I stop clients booking a refill too late?
Can I book a client's next refills ahead?
Does Book send refill reminders?
Can I sell refill packs?
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Guides for manicurists
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