Web designers: website training sessions for clients

How web designers can book website training sessions for clients online: handover sessions from your list, group training with places, video and follow-ups.

5 min read

A website the client can't update brings you small requests for months. A planned training session at launch, and a refresher later, lets them change text and photos themselves. With Book, you book the handover training from your list when the site goes live, and clients book follow-up or group sessions on your own booking page.

Training services

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
Handover training at launch1 h 301
Follow-up training by video1 h1€60
Group training: update your site2 h8€45
Quick question call20 min1€25

Durations, places and prices are examples. Leave the price empty on training included in the project.

Handover from your list

When the launch date is set, book the handover training yourself from your bookings list. First and last name are enough, and you can set the number of people if several staff attend; with an email, the contact gets a confirmation with a calendar file. Add a note, such as "have your login ready", so it shows in their calendar file.

Group training

A group session with several places lets clients from different projects learn the basics together. Each online booking takes one place, and a full session leaves your page. Places left aren't shown, so say the group size in the description. Slots repeat weekly on the weekdays you choose until an end date.

What to prepare

Say in each description what to bring: a laptop, their login, and the content they want to update. The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email: ask for the website address. Never ask for passwords in the note.

Video sessions

For remote training, send your link by email: Book doesn't create video links.

Changes

Clients can't move or cancel online: they contact you, and you move the booking from your list. Book doesn't email clients about changes and sends no reminders. Your bookings sync with Google, iPhone or Mac calendars.

What Book doesn't do

Book doesn't host training material, take payments or send reminders. One booking page per business, no staff field. See the guide on maintenance check-in calls. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Who books the handover training?
You do, from your bookings list.
Can several staff attend?
Yes. Set the number of people when you create the booking.
Can I run group training?
Yes. Create a session with several places.
Should clients put passwords in the note?
No. The note appears in the calendar file.

Guides for web designers