Physiotherapists: organise home visits with online booking

Home visits are where a physio's day gets lost: a patient across town between two neighbours, a missing door code, parking that takes ten minutes. With Book, you create one home-visit service per area, open each area on set days, and get the access details before you leave. Patients book a visit when you're already nearby, and your rounds stay tight.

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

Durations are examples: the home slot covers travel, setting up equipment, the session and notes, according to the rules that apply to you. List the towns or postcodes covered in each description.

Slots repeat weekly on the weekdays you choose until an end date. Open North on Mondays and Thursdays, South on Tuesdays and Fridays, and the practice on Wednesdays, for example. Patients see the next day you're in their area, and you don't cross town twice in a morning.

Slots of different services can overlap. If you mix practice sessions and home visits on one day, close the overlapping slot once one is booked, or keep a clear block, such as home visits in the morning and practice in the afternoon.

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email. Ask for the address, floor, door code, parking and whether someone will open the door. The note also appears in the patient's calendar file, so tell patients not to write health details there; you'll go through those at the visit.

When a patient needs a series of home sessions, book the next ones yourself from your bookings list at the first visit, in the same area service. First and last name are enough; with the patient's or a relative's email, they get a confirmation with a calendar file for each session. Book doesn't send reminders, so those files keep the dates visible.

A relative or carer may book for the patient. Ask them to put the patient's name in the note and their own phone number in the form if they're the contact.

Traffic and longer sessions happen. Book doesn't email patients about changes, so call the next patient yourself. A few spare minutes in each home slot absorb small delays.

Book has one booking page per business and no staff field. In a group practice, create area services per physio, such as "Home visit North – Julie".

Book doesn't plan routes, store medical records, take payments or send reminders. Patients can't move or cancel online: they contact you. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.