Podiatrists: schedule custom insole appointments

Custom insoles take several visits: an assessment with casting or scanning, a fitting once the insoles are made, and a review a few weeks later. If each step is arranged by phone, steps slip and patients wait. With Book, patients book the assessment on your own booking page, and you book the fitting and review from your list at the right moments, so the whole process is planned from the first visit.

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

Durations are examples: set your own according to your practice and the rules that apply to you.

Say in the assessment description what patients should bring, such as the shoes they wear most, sports shoes, and any previous insoles or prescription if you need one. Ask them to wear clothes that leave the legs easy to examine.

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the patient's calendar file. Ask patients not to describe symptoms there; you'll go through everything at the assessment.

You know how long your lab or workshop takes. At the end of the assessment, book the fitting yourself from your bookings list at a date after the insoles will be ready. First and last name are enough; with their email, the patient gets a confirmation with a calendar file. If the insoles are late, move the fitting from your list and tell the patient yourself, since Book doesn't email patients about changes.

At the fitting, book the review a few weeks later. Book doesn't send reminders, so the calendar file keeps the review date in front of the patient.

Fittings and reviews are short. Group them at set times, such as the end of the day, so they don't break up longer assessments. Slots repeat weekly on the weekdays you choose until an end date, and slots of different services can overlap, so close the other slot once one is booked if you open both at the same time.

Book has one booking page per business and no staff field. In a shared practice, create insole services per podiatrist, so the patient sees the same person at each step.

Book doesn't track lab orders, store records, take payments or send reminders. Patients can't move or cancel online: they contact you. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.