Regular home cleaning visits: same day, same time

Weekly or fortnightly cleaning at a fixed time: how home cleaners and housekeepers can book regular clients ahead, handle keys and cover holidays and absences.

6 min read

Give each regular client a fixed day and time, create that slot as a weekly repeat, and book the client into it yourself for the coming weeks. Weekly clients get every week; fortnightly clients get every other week, and the weeks between stay free for someone else. The public page then only shows the time you really have left, which new clients can book for a one-off or first clean. Your regulars know exactly when you come, and your week stays predictable.

Services for regular and one-off work

On Book, each service has a name, a price and an optional description shown on your public page, and each slot belongs to one service with its own start and end. Regular and one-off cleans deserve separate services, since they don't take the same time:

ServiceExample slotExample priceWho books it
Regular clean, 2 hours2 h€50You, for regular clients
Regular clean, 3 hours3 h€72You, for regular clients
One-off clean3 h€80New clients online
First visit and deep clean4 h€110New clients online, before regular visits

Lengths and prices are examples: set your own. Describe what's included in each (kitchen, bathrooms, floors, dusting, ironing or not) and what isn't, such as windows outside or the oven inside.

Booking regulars ahead

  1. Agree with the client on a weekday and a time, such as Tuesday 9am to 11am.
  2. Create that slot and repeat it every Tuesday until an end date a few months ahead.
  3. Book the client into each week (or every other week) from your calendar.
  4. Before the end date, create the next months' slots the same way and book them in.

When you book from your calendar, first and last name are required, and email and phone are optional. If you enter the email, the client gets a confirmation email and a calendar file for each visit. A booked slot with one place is full and doesn't show on your public page.

Travel between homes

If you clean several homes a day, leave travel time between slots and group clients by area: mornings in one neighbourhood, afternoons in another. The slot is the time you spend in the home; the gap is your time on the road.

Keys, access and instructions

When a client is out while you clean, access matters. Agree on keys, key boxes and alarm codes directly with each client, not in the booking note: the note appears in the calendar file the client receives. The note is for practical details: products to use or avoid, a pet to keep inside, rooms not to enter. You write it when you book them in.

Holidays and absences

When a client goes on holiday, they tell you, and you cancel their visits for those weeks from your bookings list. The freed slots show on your public page, so a one-off client can take them. When you go on holiday, move or cancel your regulars' visits and tell each client yourself: Book doesn't email clients about changes. Leave those weeks out when you create your next repeated slots.

Clients can't cancel or move visits online, so say in your regular-clean description how much notice you need. Book doesn't take payments, so explain how you're paid, for example monthly by transfer. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can I book a client every week at the same time?
Yes. Repeat the slot on that weekday until an end date and book the client into each week from your calendar.
What about fortnightly clients?
Book them into every other week; the weeks between stay free for another client.
Should I put key or alarm codes in the booking note?
No. The note appears in the client's calendar file; agree on keys and codes directly.
What happens when a client is on holiday?
Cancel their visits for those weeks; the freed slots show on your page for one-off clients.
Can clients pay through Book?
No. Book doesn't take payments, so explain how you're paid in the description.

Guides for domestic housekeepers