Pest control: booking follow-up visits after treatment

A treatment is rarely one visit: rodent and insect treatments need checks and follow-ups at set intervals. Book the follow-ups before you leave the first visit, and let new customers book the first treatment online in an arrival window. Customers see every follow-up date in their calendar, you don't lose track of a site, and your rounds fill with planned visits.

On Book, each service has a name, a price and an optional description shown on your public page, and each slot belongs to one service, sits within one day and has its own capacity.

Durations and prices are examples: set your own. Say in the description whether follow-ups are included in the treatment price.

Space follow-up visits according to your protocols for the pest and the product used. At the end of the first visit, book each follow-up yourself from your bookings list. First and last name are enough; if you enter the customer's email, they get a confirmation with a calendar file for each follow-up, so they know when to be home.

Make each slot an arrival window, such as 8:00–10:00, and say so in the description. A short follow-up check fits two to a window if the sites are close: give that window two places. Slots repeat each week on the weekdays you choose until an end date.

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the customer's calendar file. Ask in the description for:

Say in the description what the customer should do before the visit, according to your protocols, such as clearing cupboards or keeping pets out of a room.

Summer brings wasp nests and autumn brings rodents indoors. Open extra slots for those weeks with an end date. Keep urgent callouts on the phone.

Customers can't move or cancel online: they call you, and rescheduling works across services. Book doesn't email clients about changes, sends no reminders and doesn't take payments. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.