Clock repairers: home visits for longcase clocks
How clock repairers can book home visits for longcase clocks online: visit services by area, clock details and photos in the note, follow-up visits after.
5 min read
A longcase clock can't come to the workshop on a bus. Repairs start with a home visit: assess the movement, level the case, sometimes take the movement away. With Book, owners book a home visit on your own booking page on the days you're in their area, and you book the return visit from your list.
Home visit services
On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.
| Service | Example slot | Places | Example price |
|---|---|---|---|
| Home assessment, longcase clock | 1 h | 1 | €60 |
| Set-up and regulation after a move | 1 h 30 | 1 | €90 |
| Movement collection | 45 min | 1 | €40 |
| Return and reinstallation | 1 h 30 | 1 |
Durations and prices are examples. Leave the return visit price empty if it's part of the repair price.
Visits by area
Create home visit services per area and day, with travel included in the slot. Slots repeat weekly on the weekdays you choose until an end date. Each online booking takes one place, and a booked visit leaves your page.
Clock details and photos
The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email. Ask for the type of clock, maker if known, what's wrong and whether it was recently moved. Ask for photos of the dial and movement by email.
Return visits from your list
When the movement is repaired, book the return and reinstallation yourself from your bookings list. First and last name are enough; with their email, the owner gets a confirmation with a calendar file.
Moving house
Clocks moved without care stop running. Offer a set-up visit after a house move, and say in the description to leave the pendulum and weights removed until you arrive.
Changes
Owners can't move or cancel online: they contact you, and you move the booking from your list. Book doesn't email clients about changes and sends no reminders. Your bookings sync with Google, iPhone or Mac calendars.
What Book doesn't do
Book doesn't track movements in the workshop, take payments or send reminders. One booking page per business, no staff field. See the guide on battery and strap appointments. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
Can owners book a home visit online?
Can I see the clock before visiting?
Who books the return visit?
Can I offer set-up after a house move?
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