IT consultants: client office hours with online booking
How IT consultants can run client office hours with online booking: short weekly slots, issues in the note, video links and bigger work from your list.
5 min read
Clients of IT freelancers have quick questions all week: a login problem, a broken form, a new tool to set up. Answering each call breaks deep work. Office hours fix that: set times when clients can book a short slot. With Book, clients book office hours on your own booking page, and you keep the rest of the week for project work.
Office hours services
On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.
| Service | Example slot | Places | Example price |
|---|---|---|---|
| Office hours, 20 minutes | 20 min | 1 | |
| Office hours, 45 minutes | 45 min | 1 | €60 |
| On-site support visit | 2 h | 1 | €150 |
| New client discovery call | 30 min | 1 | Free |
Durations and prices are examples. Leave the price empty if office hours are part of a support contract.
Set weekly times
Open office hours at two or three fixed times a week, such as Tuesday and Thursday afternoon. Slots repeat weekly on the weekdays you choose until an end date. Each online booking takes one place, and a booked slot leaves your page.
The issue in the note
The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the client's calendar file. Ask for the system concerned and a short description of the issue. Say in the description never to put passwords or access codes in the note.
Video and screen sharing
Book doesn't create video links. Keep a fixed meeting link in the description, or send one by email after the booking.
Bigger work from your list
If a question turns into a project, book working sessions or on-site visits yourself from your bookings list. First and last name are enough; with their email, the client gets a confirmation with a calendar file.
Changes
Clients can't move or cancel online: they contact you, and you move the booking from your list. Book doesn't email clients about changes and sends no reminders. Your bookings sync with Google, iPhone or Mac calendars.
What Book doesn't do
Book doesn't track tickets, store credentials, take payments or send reminders. One booking page per business, no staff field. See the guide on paid consultation calls. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
Can clients book office hours online?
Should clients put passwords in the note?
Does Book create video links?
Who books longer work?
- IT booking software for tech freelancers — €5/month
- Developers and IT pros: booking paid consultation calls
- Web designers: maintenance check-in calls