Garages: schedule car drop-offs with online booking

How garages and mechanics can schedule car drop-offs online: drop-off windows with several places, services by job, collection and car details in the note.

5 min read

A garage day goes well when cars arrive in a steady flow and the workshop knows what's coming. Phone bookings during the morning rush pull a mechanic off a car. With Book, drivers book a drop-off time on your own booking page, by type of job, and each drop-off window takes only as many cars as you can handle.

Services by job

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
Service and oil change, drop-off 8:00 to 9:001 h window4From €120
Pre-test check, drop-off 8:00 to 9:001 h window2€45
Tyre change while you wait45 min1From €30
Diagnosis, drop-off morning1 h window2€60

Durations, places and prices are examples: set your own.

Drop-off windows with places

A drop-off window with several places lets four cars arrive between 8:00 and 9:00 for a day's servicing. Set the places to how many cars you can work on that day. Each online booking takes one place, and a full window leaves your page. Slots repeat weekly on the weekdays you choose until an end date.

Car details in the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email. Ask for the registration, make and model, mileage and any warning lights or noises. You can order parts before the car arrives.

Collection times

Say in each description when the car will be ready, such as from 17:00 the same day, and call the driver when it's done. For longer jobs, book the collection yourself from your bookings list. First and last name are enough; with their email, the driver gets a confirmation with a calendar file.

Keys and early drop-offs

If you have a key drop box, explain it in the description. Don't ask for alarm or garage codes in the note.

Changes

Drivers can't move or cancel online: they contact you, and you move the booking from your list, across services if needed. If a part arrives late, call the driver yourself, since Book doesn't email clients about changes. Your bookings sync with Google, iPhone or Mac calendars.

What Book doesn't do

Book doesn't track repairs, order parts, take payments or send reminders. One booking page per business, no staff field: with several bays, create services per bay. See the guide on mobile or workshop services. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can several cars drop off at the same time?
Yes. Give the drop-off window several places.
Can I ask for the registration?
Yes, in the booking note.
How do drivers know when to collect?
Say it in the description and call them when the car is ready.
Does Book track repairs?
No. It handles bookings only.

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