What to cover in an illustration commission briefing call
Subject, style references, format, usage rights, sketch rounds and deadline: what illustrators should cover in a commission call before quoting any work.
5 min read
A commission briefing call should leave you with everything you need to quote and sketch: what the illustration shows, which of your styles the client is drawn to, where and how it will be used, the final format, how many sketch rounds are included and the deadline. Ask the client to send references before the call, take notes on the subject and the mood, settle usage rights clearly, and end by telling them what happens next — a written quote, then a first sketch. Twenty to forty-five minutes are enough when the client has prepared.
Why a call before the quote
Illustration requests arrive as a few lines in an email: "a drawing of our house", "a cover for my novel", "something fun for our packaging". Those lines hide the questions that decide the price and the time: how detailed, in what style, for which use. A short call clears them up faster than a long thread, and it lets you hear how the client talks about the project — whether they have a precise picture in mind or expect you to propose one.
What to ask during the call
The subject and the story
Ask what the image must show and what it must make people feel. For a book cover, ask for the synopsis and the target readers; for a portrait of a house or a pet, ask for good photos from several angles; for editorial work, ask for the article or its key idea. Note the elements that are compulsory and the ones left to you.
Style and references
Ask the client to point to pieces in your portfolio they like, and say why. If they send work by other artists, discuss what attracts them — colour, line, humour, level of detail — rather than copying a style that isn't yours. Be clear about which of your techniques fits: digital, ink, watercolour, gouache.
Format and medium
- Final size and orientation: a square social post, a portrait book cover, a wide banner, a framed print.
- Delivery: high-resolution file, layered file, an original on paper, or several of these.
- Print constraints: bleed, colour mode, space for a title or logo when the image will carry text.
Usage rights
This is the part clients forget and illustrators must not. Ask where the image will appear (book, website, packaging, advertising, merchandise), in which countries and for how long. A personal gift and a product label are not priced the same way. Write down what you are licensing and what you keep, such as the right to show the piece in your portfolio.
Rounds, deadline and budget
Agree how many sketch rounds are included and what counts as a change after the colour stage. Ask for the real deadline, not the hoped-for one, and work back from it: sketch date, feedback date, final delivery. Ask whether the client has a budget; it tells you whether to propose a simpler composition or a fully detailed scene.
Before and after the call
- Before: ask for references, photos, texts and any brand guidelines, so the call is spent on decisions rather than discovery.
- During: take notes in the order above and read the key points back at the end.
- After: send a written summary with the quote: subject, style, format, rights, rounds, dates, price and payment terms.
- Once accepted: book the sketch review as a second call, so the client keeps a date in mind.
Booking briefing calls with Book
On Book, each service has a name, a price and an optional description shown on your public page. Create a "Commission briefing call" service and open short slots at the times you take calls; clients pick a free slot and book with their name, email and phone, and can write a few lines about the project in the optional note, which you read in your new-booking email. In the service description, say whether the call is by phone or video and list what to send beforehand. Add a second service for sketch reviews if you want clients to book those too.
| Service | Example slot | Example price |
|---|---|---|
| Commission briefing call | 30 min | Free |
| Sketch review call | 20 min | Free |
| Paid creative consultation | 1 h | €60 |
Durations and prices are examples: set your own. If a client needs to move the call, reschedule it from your bookings list and let them know yourself, since Book doesn't email clients about changes. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
Should the briefing call be free?
How do I avoid endless revisions?
What if the client has no idea of the style they want?
- Online booking for illustrators — €5/month | Book
- Graphic design briefing calls: questions that save rounds