Outdoor instructors: group bookings for families

How outdoor activity instructors can take family group bookings online: one booking per family group, ages and sizes in the note, private outings and kit.

5 min read

Families on holiday want to kayak, climb or try paddleboarding together, at a time that fits their day, without strangers in the group. Taking those bookings by phone between sessions is slow. With Book, families book a private family session on your own booking page, tell you everyone's age and size in the note, and you prepare the right kit.

Private and open sessions

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
Private family kayak (up to 5)2 h1€140
Private family climbing (up to 4)2 h1€120
Open paddleboard session1 h 308€30
Family half-day adventure3 h 301€220

Durations, places and prices are examples. Say in each description how many people a family booking covers.

One booking per family

Give private family sessions one place: one parent books for the whole family, and the slot leaves your page. For open sessions, each online booking takes one place, so each person books their own place.

What to ask in the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email. Ask for:

  • the number of people and their ages;
  • heights or shoe sizes, for harnesses, wetsuits or shoes;
  • whether everyone can swim, for water activities;
  • previous experience.

Ask families to tell you about health needs directly rather than in the note, which appears in their calendar file.

Age limits and safety

Say in the description the minimum age, the kit provided and the safety rules you follow, according to the rules that apply to you. Families choose a session that suits everyone.

Holiday dates

Slots repeat weekly on the weekdays you choose until an end date. Open family sessions for the summer and school holidays as their own run, so they disappear from your page when the season ends.

Weather

Say in the description what happens if conditions aren't safe: moved, swapped for another activity, or cancelled. Move or cancel from your list and tell the family yourself, since Book doesn't email clients about changes. See the guide on weather-dependent sessions.

What Book doesn't do

Book doesn't take payments or deposits, collect waivers or send reminders. Families can't move or cancel online: they contact you. One booking page per business, no staff field: with several instructors, create services per instructor. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can a family book a private session?
Yes. Give the service one place and say how many people it covers.
How do I get sizes for kit?
Ask for heights or sizes in the booking note.
Can I set a minimum age?
Yes. Say it in the description.
Does Book collect waivers?
No. Handle them as you do now.

Guides for outdoor activities instructors