Weather-dependent outdoor sessions: when to call it off

Wind, storms, water levels, heat: how outdoor activity instructors can set clear weather rules, decide in time, and move bookings to another date without chaos.

6 min read

Write down your weather rules before the season starts, state them in every service description, and fix a decision time before each session, for example the evening before. When conditions fail, move everyone to a backup date you've already planned, or cancel, and tell each participant yourself. Clear rules turn a stressful phone marathon into a routine: people know what to expect when they book, and nobody drives an hour to a closed river.

Rules before the season

Each activity has its own limits: wind speed for paddling or sailing, storm risk for climbing and via ferrata, water level for canyoning or rafting, heat for long hikes, visibility for mountain routes. Set your thresholds with your training and local knowledge, and write them in plain words. Participants don't need the numbers; they need to know that you decide, when you decide, and what happens next.

  • Who decides: you, based on forecasts and conditions on site.
  • When: a fixed time, such as 6 pm the day before, with a possible last check on the morning.
  • What happens: moved to a backup date, switched to another activity, or cancelled.
  • How they hear: a message or call from you, since Book doesn't send change emails.
  • Money: your rule for refunds or credit, handled outside Book.

Setting up the sessions

On Book, each service has a name, a price and an optional description shown on your public page. You open slots for each service with a number of places; each booking takes one place, and a full slot disappears from your page. Put the weather rules in every outdoor service's description so participants read them before booking.

ServiceExample slotPlacesExample price
Half-day canoe trip3 h 308€40
Introduction to climbing3 h6€45
Canyoning (level 1)4 h8€55
Indoor alternative: climbing wall session2 h8€25

Durations, places and prices are examples: set your own. An indoor or sheltered alternative gives you a third option between going ahead and cancelling. Say in its description that it may also be offered to participants of a cancelled outdoor session.

Backup dates

For every busy weekend, plan a backup date and create its slot in advance, with the same number of places. When the weather cancels Saturday, you already have Sunday or the following weekend ready. Rescheduling in Book works booking by booking: you move each participant to a slot with a free place, and it can be a slot of another service, such as the indoor alternative.

When conditions change on site

Forecasts are sometimes wrong in both directions. If you went ahead and conditions turn on site, shorten the route, move to a sheltered spot or stop, and explain why; the group's safety comes before finishing the programme. If you cancelled and the day turns out fine, don't apologise for a sound decision made at the announced time. Keep a short log of each call you made, the forecast and what actually happened. Over a season it sharpens your thresholds, and it's the best answer when a participant questions a cancellation.

On the day of the decision

  1. Check the forecast and, if you can, the site.
  2. Decide at the time you announced, not before, not much later.
  3. Open your bookings list for that slot: online bookings include each participant's name, email and phone.
  4. Reschedule or cancel each booking, then send each participant a message with the new date or the next steps.
  5. Note who couldn't make the backup date, and offer them another slot.

The public booking form asks for first name, last name, email and phone, so every online booking comes with a way to reach the participant. Ask in the booking note for a mobile number reachable on the day and, for families, the ages of the children. The note can't be edited once the booking exists, so put the questions in the service description.

With calendar sync (Google, iPhone, Mac), sessions and backup dates sit in one calendar next to your forecast checks. Book doesn't take payments or send weather alerts; it handles the bookings. It costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Does Book notify participants when I cancel?
No. Book doesn't email participants about changes or cancellations. Contact each one yourself, with the details from your bookings list.
Can I move everyone to another date at once?
You reschedule booking by booking, to any slot with free places, including another service's slot.
Should I plan backup dates in advance?
Yes. Creating the backup slots before the season makes moving a group much quicker on the day.
How do I handle refunds?
Outside Book, according to the rule you state in the description. Book doesn't take payments.
What if someone can't make the backup date?
Offer another slot with free places, or cancel their booking and apply your refund or credit rule.

Guides for outdoor activities instructors