Psychologists: let clients book a first session online

Picking up the phone to book a first session can be the hardest part for a new client. With Book, they can choose a time on your own booking page, quietly, at any hour, after reading what a first session involves. You avoid phone tag between sessions, and the client arrives knowing what to expect.

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

Durations are examples: set your own according to your practice and the rules that apply to you. Name regular sessions clearly, such as "for current clients", so new clients pick the first session.

The booking form takes first name, last name, email and phone, plus an optional note. The note reaches you in the new booking email and also appears in the client's calendar file, which they may share or sync. Tell clients they don't need to write anything in the note, and not to write personal or health details there.

The service name appears in the client's calendar. Use neutral names, such as "Appointment" or "Session", so a shared calendar reveals nothing.

Book doesn't create video links. Create a video-session service and send your secure link by email before the session, according to the rules that apply to you.

After the first session, you agree a rhythm with the client. Book the following sessions yourself from your bookings list, for example the same weekday and time for the next weeks. First and last name are enough; with their email, the client gets a confirmation with a calendar file for each. Book doesn't send reminders.

Slots repeat weekly on the weekdays you choose until an end date. Open first sessions only at a few set times, so new clients don't fill hours you keep for current clients. You create every slot, so gaps between sessions never appear on your page.

Clients can't move or cancel online: they contact you. State your cancellation policy in the description. See the guide on missed sessions for more.

Book doesn't store clinical notes, take payments, create video links or send reminders. One booking page per business, no staff field: in a shared practice, create services per psychologist. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.