Specialist dentists: book consultations before treatment

How specialist dentists can book consultations before treatment online: a consultation service, documents to bring, then treatment visits booked by you.

5 min read

Specialist treatment starts with a consultation: you examine, look at images, explain the options and plan. Only then does treatment begin. If new patients can book treatment slots directly, your chair time fills with visits you haven't planned yet. With Book, new patients book a consultation on your own booking page, and you book the treatment visits from your list once the plan is agreed.

A consultation service for new patients

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlaces
First specialist consultation45 min1
Treatment plan discussion30 min1
Treatment visit1 h1
Review visit20 min1

Durations are examples: set your own according to the rules that apply to you. Only the first consultation needs public slots.

What to bring

  • a referral letter from their dentist, if you need one;
  • recent X-rays or scans, or how you can obtain them;
  • a list of current treatments;
  • for a child, a parent or guardian.

Keep health details out of the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the patient's calendar file. Ask only who referred them, and tell patients not to describe symptoms there. Use neutral service names.

Treatment visits from your list

Once the plan is agreed, book the first treatment visits yourself from your bookings list, with the chair time each needs. First and last name are enough; with their email, the patient gets a confirmation with a calendar file for each visit. See the guide on treatment plans over several visits.

Limiting new consultations

Slots repeat weekly on the weekdays you choose until an end date. Open a set number of consultation slots each week, at set times, so new patients don't crowd out treatment time. You create every slot, so treatment hours never appear on your public page.

Referring dentists

Give referring dentists your booking link, so their patients book the consultation directly. Ask in the description for the referring dentist's name in the note.

Working as a team

Book has one booking page per business and no staff field. In a specialist practice, create consultation services per practitioner or specialty.

What Book doesn't do

Book doesn't store images or records, take payments, produce estimates or send reminders. Patients can't move or cancel online: they contact you. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can new patients book treatment directly?
Open only consultation slots publicly; book treatment from your list.
What should patients bring?
List it in the consultation description: referral, images, treatments.
Can referring dentists send patients to my page?
Yes. Share your booking link with them.
Does Book store X-rays?
No. It handles bookings only.

Guides for specialist dentists