Dental hygienists: set cleaning appointment lengths

How dental hygienists can set cleaning appointment lengths for online booking: services by visit type, chair time, new patients and gaps you control.

5 min read

A routine clean, a first visit with a full check and a deep clean don't take the same time. If every patient books a generic slot, your day runs late or the chair sits empty. With Book, you create one service per visit type, each with the right slot length, so patients book the time the visit really needs.

One service per visit type

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlaces
First hygiene visit1 h1
Routine cleaning45 min1
Deep cleaning1 h 151
Child hygiene visit30 min1
Whitening consultation20 min1

Durations are examples: set your own according to the rules that apply to you.

Chair time, not just treatment time

Set each slot to the full chair time: welcoming the patient, the treatment, advice, and cleaning and preparing the room. Time a few visits on a normal day and use those numbers. You create every slot, so you can also leave a gap between slots; the gap never appears on your page.

Describe each visit

  • who the service is for, such as new patients or patients seen in the last year;
  • what the visit includes;
  • that a deep clean may be suggested after a first visit;
  • how to contact you before booking with questions, according to the rules that apply to you.

Keep health details out of the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the patient's calendar file. Ask patients not to describe symptoms or health details there; you'll go through them at the visit.

Planning the day

Slots repeat weekly on the weekdays you choose until an end date. Place longer first visits and deep cleans at set times, such as the start of a session, and routine cleans in between. Slots of different services can overlap, so don't open two services at the same time in one chair.

Children's visits

Short children's visits fit after school. A parent books in their own name with the child's first name in the note; each online booking takes one place, so siblings mean separate bookings.

Next visit

At the end of a visit, book the next one from your bookings list. First and last name are enough; with their email, the patient gets a confirmation with a calendar file. See the guide on recall visits.

Working as a team

Book has one booking page per business and no staff field. With several hygienists or chairs, create services per person or chair.

What Book doesn't do

Book doesn't store records, take payments or send reminders. Patients can't move or cancel online: they contact you. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

How long should a cleaning slot be?
The full chair time, including set-up and cleaning the room.
Should first visits be longer?
Yes. Create a separate first-visit service.
How do parents book for a child?
In their own name, with the child's first name in the note.
Does Book send recall reminders?
No. Book the next visit from your list; the patient gets a calendar file.

Guides for dental hygienists