TCM practitioners: first consultations and follow-ups

A first consultation in traditional Chinese medicine takes time: a long conversation, observation, then treatment or advice. Follow-ups are shorter and come at a rhythm you set. If new clients book a follow-up length by mistake, the first visit is rushed. With Book, you create a longer first-consultation service for new clients and book follow-ups from your list, so each visit gets the time it needs.

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

Durations are examples: set your own according to your practice and the rules that apply to you. Name follow-ups clearly, such as "for current clients", so new clients choose the first consultation.

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the client's calendar file. Ask clients not to write health details there; you'll go through them in the consultation.

At the end of the first consultation, agree a rhythm and book the next one or two follow-ups yourself from your bookings list. First and last name are enough; with their email, the client gets a confirmation with a calendar file for each. Book doesn't send reminders, so the calendar files keep the dates visible.

Slots repeat weekly on the weekdays you choose until an end date. Open a few first-consultation slots each week at set times, and keep other hours for follow-ups you book yourself. You create every slot, so time between clients never appears on your page.

Some follow-ups can be a conversation by video. Create a video service and send your link by email: Book doesn't create video links.

Clients can't move or cancel online: they contact you, and you move the session from your list. Rescheduling works across services, so a practice follow-up can become a video one.

Book has one booking page per business and no staff field. In a shared practice, create services per practitioner.

Book doesn't store records, take payments, sell remedies or send reminders. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.