Locksmiths: booking lock changes for landlords online

How locksmiths can let landlords and agents book lock changes between tenants online: services per job, key handover, access notes and arrival windows.

5 min read

Landlords and letting agents need locks changed between two tenants, on a set day, without chasing you by phone. Give them a booking page with your lock-change services and arrival windows: they book the visit as soon as the move-out date is known, tell you in the note how you get in and where the new keys go, and you plan planned work around your emergency calls.

One service per job

On Book, each service has a name, a price and an optional description shown on your public page, and each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
Cylinder change, one door45 min1€90
Lock change, front and back doors1 h 301€170
Mailbox lock change30 min1€45
Lock audit for a rental property1 h1€70

Durations and prices are examples: set your own. Say in the description whether the price includes the hardware and how many keys.

Arrival windows

Make each slot an arrival window, such as 9:00–11:00, and say in the description that you arrive within it. Slots repeat each week on the weekdays you choose until an end date, so keep set mornings for planned work and the rest of the day free for emergencies.

Access and key handover

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the landlord's calendar file. Ask in the description for:

  • the property address and floor;
  • how you get in: agent on site, key safe, caretaker;
  • the lock type or brand, if known;
  • how many new keys and where you leave them.

Don't ask for key safe codes in the note, since it appears in the calendar file: agree them by phone.

Several properties

An agent with several move-outs can book one window per property. Each online booking takes one place; you can also book them yourself from your bookings list with the agent's name and email, so each property gets a confirmation with a calendar file.

Emergencies stay on the phone

Lockouts can't wait for a slot. Say on your page that emergency callouts are by phone, and keep the booking page for planned work.

Changes

Landlords can't move or cancel online: they contact you, and you move the visit if the move-out date changes. Book doesn't take payments or send reminders. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can an agent book several properties?
Yes. One window per property, online or booked by you from your list.
Should key safe codes go in the note?
No. The note appears in the calendar file; agree codes by phone.
Can I keep emergency callouts separate?
Yes. Keep the page for planned work and take emergencies by phone.
Can I give arrival windows?
Yes. Make each slot a window and say so in the description.

Guides for locksmiths