Plumbers: quote visits and job slots with online booking

How plumbers can book quote visits and job slots online: a short visit service, longer job slots booked from your list, areas and details in the note.

5 min read

A plumber's week mixes short visits to look at a job and longer slots to do the work. Phone calls to fix those visits interrupt the jobs themselves. With Book, clients book a visit on your own booking page at a time you've opened, and after the visit you book the job slot yourself from your list, so the client gets the date in their calendar.

Visit and job services

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
Visit to assess a job, north area45 min1Free
Visit to assess a job, town centre45 min1Free
Half-day job4 h1
Full-day job8 h1

Durations and prices are examples. Leave the price empty on job services: an empty price is hidden, while a price of zero shows as €0.00.

Visits online, by area

Open visit slots on the days you're in each area, and leave travel time between them. Slots repeat weekly on the weekdays you choose until an end date. Each online booking takes one place, and a booked visit leaves your page.

Details in the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email. Ask for the address, the problem, and the type of boiler or fitting. Ask clients to send photos by email after booking.

Job slots from your list

Keep job services off the online page by opening no public slots for them, and book jobs yourself from your bookings list once the client agrees. First and last name are enough; with their email, the client gets a confirmation with a calendar file. A job over two days is two bookings, one per day.

Urgent calls

Leaks and blockages don't wait for a slot. Keep urgent work on the phone, and say in your descriptions that the page is for planned visits.

Changes

Clients can't move or cancel online: they contact you, and you move the booking from your list. Book doesn't email clients about changes, so call them if a job overruns. Your bookings sync with Google, iPhone or Mac calendars.

What Book doesn't do

Book doesn't write estimates, issue invoices, take payments or send reminders. One booking page per business, no staff field: with several plumbers, create services per plumber. See the guide on annual servicing visits. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can clients book a visit online?
Yes. Create a visit service per area with slots on your area days.
Do clients book the job itself?
No, you book it from your list after the visit.
How do I book a job over two days?
Create one booking per day.
Can I hide the price of jobs?
Yes. Leave the price empty and it's hidden.

Guides for plumbers