Upholsterers: workshop drop-off appointments

How upholsterers can take workshop drop-offs by appointment with online booking: short drop-off slots, several places, piece details in the note and pick-ups.

5 min read

Clients arriving unannounced with a chair interrupt the work in progress, and sometimes find the workshop closed. Drop-offs by appointment keep your bench time intact and make sure someone is there. With Book, clients book a drop-off time on your own booking page, and you book the pick-up from your list when the piece is ready.

Drop-off and pick-up services

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
Drop-off, chair or stool15 min2
Drop-off, armchair or headboard20 min1
Drop-off, cushions or small items15 min3
Pick-up of finished piece15 min2

Durations and places are examples. Leave the price empty: the job is priced at drop-off or before.

Short slots at set times

Group drop-off slots at set times, such as 9:00 to 10:00 and 17:00 to 18:00, so the rest of the day is for work. Give each slot as many places as you can receive at once. Each online booking takes one place, and a full slot leaves your page. Slots repeat weekly on the weekdays you choose until an end date.

Piece details in the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email. Ask what the piece is, the fabric chosen if any, and whether they need help unloading.

Pick-ups from your list

When the piece is ready, call the client and book the pick-up yourself from your bookings list, or let them book a pick-up slot online. First and last name are enough; with their email, the client gets a confirmation with a calendar file.

Large pieces

For sofas, a home collection may be easier. Create a separate collection service, or book collections from your list after the client calls.

Changes

Clients can't move or cancel online: they contact you, and you move the booking from your list. Book doesn't email clients about changes, so call them if a piece will be late. Your bookings sync with Google, iPhone or Mac calendars.

What Book doesn't do

Book doesn't track jobs in the workshop, take payments or send reminders. One booking page per business, no staff field. See the guide on visits and fabric choice. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can I take drop-offs only at set times?
Yes. Open drop-off slots at those times only.
Can two clients drop off in the same slot?
Yes. Give the slot two places.
Who books the pick-up?
You do from your list, or the client books a pick-up slot.
Does Book track workshop jobs?
No. It handles bookings only.

Guides for upholsterers