Lawyers: video or office consultations with online booking

How lawyers can offer video or office consultations with online booking: separate services, meeting links sent by email, office rooms and confidentiality.

5 min read

Some clients want to sit across the desk; others prefer a video call from their office or home. Offering both widens who can reach you, as long as the calendar stays clear. With Book, clients pick a video or office consultation on your own booking page, and you send the video link yourself by email.

One service per format

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlaces
First consultation at the office1 h1
First consultation by video45 min1
Follow-up by video30 min1
Document signing at the office30 min1

Durations are examples. Set your fees according to the rules that apply to you.

Avoiding double bookings

Slots of different services can overlap, so if you open video and office slots at the same time, a client could book each. Open them at different times, for example office mornings and video afternoons. Each online booking takes one place, and a booked slot leaves your page. Slots repeat weekly on the weekdays you choose until an end date.

Sending the video link

Book doesn't create video links. When a video consultation is booked, send your meeting link by email. Say in the description when the client will receive it.

Office meetings

Say in the office service description where to go, how to get in and what documents to bring. If several lawyers share meeting rooms, create services per room or per lawyer: one booking page per business, no staff field.

What goes in the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the client's calendar file. Ask only for the area of law and any deadline. Say in the description not to include details of the case or other parties, and to send documents by your secure channel.

Follow-ups and changes

Book follow-ups yourself from your bookings list. First and last name are enough; with their email, the client gets a confirmation with a calendar file. Clients can't move or cancel online: they contact you, and you move the booking from your list. Book doesn't email clients about changes. Your bookings sync with Google, iPhone or Mac calendars.

What Book doesn't do

Book doesn't create video links, store documents, take payments or send reminders. See the guide on first consultation booking. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can clients choose video or office?
Yes. Create one service per format.
Does Book create the video link?
No. Send your link by email.
How do I avoid a video and office booking at the same time?
Open the two formats at different times.
What should clients put in the note?
Only the area of law and any deadline.

Guides for lawyers