Translators: meeting clients to hand over documents

How translators can let clients book document hand-over meetings online: short drop-off and collection slots, document details in the note and confidentiality.

5 min read

Some translations need the original documents in hand: certificates, diplomas, contracts that must be seen and returned. Clients turning up at random interrupt translation work, and sometimes find the office closed. With Book, clients book a short drop-off or collection on your own booking page, during the hours you choose.

Hand-over services

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
Document drop-off15 min2
Collection of translated documents15 min2
Consultation for a translation project30 min1Free
Video call for remote clients20 min1Free

Durations and places are examples. Put translation prices per page or document in the description.

Office hours with places

Group hand-overs into set hours, such as late morning and early evening, so the rest of the day is for translating. Give short slots two places if two clients can hand over at once. Each online booking takes one place, and a full slot leaves your page. Slots repeat weekly on the weekdays you choose until an end date.

Document details in the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the client's calendar file. Ask for the document type, the number of pages, source and target languages, and any deadline. Say in the description not to put personal details from the documents in the note.

Ready dates and collection

At drop-off, tell the client the ready date and book the collection yourself from your bookings list. First and last name are enough; with their email, the client gets a confirmation with a calendar file.

Remote clients

Clients who can scan documents can book a video call instead. Send your link by email: Book doesn't create video links.

Changes

Clients can't move or cancel online: they contact you, and you move the booking from your list. Book doesn't email clients about changes and sends no reminders. Your bookings sync with Google, iPhone or Mac calendars.

What Book doesn't do

Book doesn't store documents, certify translations, take payments or send reminders. One booking page per business, no staff field. See the guide on calls for large projects. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can clients book a document drop-off?
Yes. Create a short drop-off service.
Who books the collection?
You do, from your list, at the ready date.
Should personal details go in the note?
No. Only document type, pages and languages.
Does Book store documents?
No. It handles bookings only.

Guides for translators