Estate agents: schedule property viewings online

How estate agents can schedule property viewings with online booking: one service per property, viewing slots, buyer details in the note and changes.

5 min read

A new listing brings a wave of calls to arrange viewings, each one fitted around the seller's or tenant's availability. With Book, each property is a service on your own booking page with viewing slots on the days you choose, and buyers book a time without calling.

One service per property

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlacesExample price
Viewing: 3-bed house, Rue des Lilas20 min1
Viewing: 2-bed flat, town centre20 min1
Viewing: studio to let15 min1
Valuation visit for sellers45 min1Free

Durations are examples. Leave the price empty on viewings and put the asking price or rent in the description.

Viewing slots on set days

Agree viewing days with the seller or tenant, such as Tuesday evening and Saturday morning, and open back-to-back slots then. Slots repeat weekly on the weekdays you choose until an end date. Each online booking takes one place, and a booked slot leaves your page.

When the property is sold or let

Set the end date or remove the remaining slots, so the property stops taking viewings.

Buyer details in the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email. Ask whether they have a property to sell, financing in place, and their moving timeline. Don't give the exact address in public if the seller prefers; send it by email after booking.

Second viewings from your list

For buyers who want a second look, book the viewing yourself from your bookings list. First and last name are enough; with their email, the buyer gets a confirmation with a calendar file.

Changes

Buyers can't move or cancel online: they contact you, and you move the booking from your list, across properties if needed. Book doesn't email clients about changes. Your bookings sync with Google, iPhone or Mac calendars.

What Book doesn't do

Book doesn't publish listings, check finances, take payments or send reminders. One booking page per business, no staff field: with several agents, create services per agent. See the guide on open house viewings with places. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can each property have its own viewing slots?
Yes. Create one service per property.
How do I stop viewings once sold?
Set an end date or remove the remaining slots.
Can I hide the exact address?
Yes. Send it by email after booking.
Who books second viewings?
You do, from your bookings list.

Guides for real estate agents