Audiologists: book hearing aid fittings and follow-ups
How audiologists can book hearing aid fittings and follow-ups online: a fitting booked when aids arrive, adjustment visits from your list, relatives.
5 min read
A hearing aid isn't fitted in one visit: there's the fitting itself once the aids arrive, then adjustments over the following weeks, then regular checks. Arranging each step by phone is hard for patients who struggle on the phone. With Book, you book the fitting and follow-ups yourself from your list, and patients or relatives can book checks online, so the whole process is planned and visible.
Services for each step
On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.
| Service | Example slot | Places |
|---|---|---|
| Hearing aid fitting | 1 h | 1 |
| Adjustment visit | 30 min | 1 |
| Regular check | 30 min | 1 |
| Hearing aid cleaning and service | 20 min | 1 |
Durations are examples: set your own according to the rules that apply to you.
The fitting, when the aids arrive
You know how long delivery takes. After the hearing test and choice of aids, book the fitting yourself from your bookings list at a date after delivery. First and last name are enough; with the patient's or a relative's email, they get a confirmation with a calendar file. If delivery is late, move the fitting from your list and tell them yourself, since Book doesn't email patients about changes.
Adjustments and checks
At the fitting, book the first adjustment visit a couple of weeks later, and at each visit book the next one. Book doesn't send reminders, so the calendar files keep each date visible. Open public slots for cleaning and service visits, which patients can book themselves when needed.
Relatives booking or attending
A relative may book for a patient or come along. Say in the description that companions are welcome, and ask for the patient's name in the note if someone books on their behalf. Online booking helps patients who find phone calls difficult.
Keep health details out of the note
The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the calendar file. Ask for practical information, such as the model of aid, not health details.
Planning the week
Slots repeat weekly on the weekdays you choose until an end date. Keep fittings at quieter times, as they take longest, and group short checks together. Slots of different services can overlap, so don't open two services in one room at the same time. See the guide on hearing test appointments.
Working as a team
Book has one booking page per business and no staff field. With several audiologists, create services per person, so patients see the same audiologist.
What Book doesn't do
Book doesn't track orders, store records or audiograms, take payments or send reminders. Patients can't move or cancel online: they contact you. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
When do I book the fitting?
Who books the adjustment visits?
Can a relative book for a patient?
Does Book track hearing aid orders?
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