Audiologists: book hearing test appointments online

How audiologists can let patients book hearing tests online: a dedicated test service, quiet-room times, relatives welcome, next step booked from your list.

5 min read

For someone with hearing difficulties, booking by phone can be the hardest part of getting a hearing test. An online booking page removes that barrier. With Book, patients or relatives book a hearing test on your own booking page, at times you keep the test booth free, and you book the next step from your list after discussing the results.

A dedicated test service

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlaces
Hearing test45 min1
Hearing test and results discussion1 h1
Hearing aid trial45 min1
Regular check30 min1

Durations are examples: set your own according to the rules that apply to you.

Booth times kept for tests

Slots repeat weekly on the weekdays you choose until an end date. Open hearing tests at times when the booth is free and the shop is quiet. Slots of different services can overlap, so don't open other services in the booth at the same time. You create every slot, so time to prepare the booth never appears on your page.

Relatives booking or attending

A relative may book for a patient or come along to the discussion. Say in the description that companions are welcome, and ask for the patient's name in the note if someone books on their behalf.

What the description should say

  • what the test involves and how long it lasts;
  • what to bring, such as current hearing aids or a prescription if you need one;
  • that a companion can attend;
  • how to contact you by email or message if phone calls are difficult.

Keep health details out of the note

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the calendar file. Ask for practical information only, not health details.

Next steps from your list

After discussing the results, book the next step yourself from your bookings list, such as a hearing aid trial or a check in a year. First and last name are enough; with an email, the patient gets a confirmation with a calendar file. Book doesn't send reminders. See the guide on hearing aid fittings and follow-ups.

Changes

Patients can't move or cancel online: they contact you, and you move the test from your list. Book doesn't email patients about changes.

Working as a team

Book has one booking page per business and no staff field. With several audiologists or booths, create services per person or booth.

What Book doesn't do

Book doesn't store audiograms or records, take payments or send reminders. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Can patients book a hearing test online?
Yes. Create a hearing test service with its own slots.
Can a relative book for a patient?
Yes, with the patient's name in the note.
How do I keep the booth free?
Open test slots only at times the booth isn't used for other services.
Who books the next step?
You do, from your bookings list, after the results discussion.

Guides for audiologists