Opticians: book eye test and fitting appointments
How opticians can book eye tests and frame fittings online: separate services, test room times, frame choice sessions and lens fittings booked from your list.
5 min read
An eye test ties up the test room for half an hour; choosing frames takes as long as the client needs; a contact lens fitting needs follow-ups. If all of these arrive by walk-in, the test room sits idle one hour and overflows the next. With Book, clients book each type of appointment on your own booking page, at the times you set for it.
One service per appointment type
On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.
| Service | Example slot | Places | Example price |
|---|---|---|---|
| Eye test | 30 min | 1 | €35 |
| Frame choice session | 30 min | 2 | Free |
| Contact lens fitting | 45 min | 1 | €50 |
| Contact lens follow-up | 15 min | 1 | Free |
| Glasses collection | 15 min | 2 | Free |
Durations, places and prices are examples: set your own according to the rules that apply to you.
Test room times
Slots repeat weekly on the weekdays you choose until an end date. Open eye tests at the times the test room and qualified staff are free. Slots of different services can overlap, so frame choice and collections can run in the shop while a test runs in the room, as long as someone is free to handle them.
Frame choice sessions
Frame choice can happen in parallel. Give frame choice slots places matched to staff on the floor. Ask in the note for the prescription type and style preferences; the note reaches you in the new booking email.
Contact lens fittings and follow-ups
After a lens fitting, book the follow-up yourself from your bookings list at the interval you use. First and last name are enough; with their email, the client gets a confirmation with a calendar file. Book doesn't send reminders.
What to bring
- current glasses and lenses;
- a recent prescription, if you need one;
- for lens fittings, any instructions on wearing lenses beforehand, as you advise;
- for children, a parent or guardian.
Keep health details out of the note
The note appears in the client's calendar file. Ask clients not to write health details there; you'll cover them in the test.
Working as a team
Book has one booking page per business and no staff field. Create eye test services per practitioner or test room. See the guide on collection and adjustment slots for the quick visits.
What Book doesn't do
Book doesn't store prescriptions or records, track orders, take payments or send reminders. Clients can't move or cancel online: they contact you. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
Can clients book an eye test online?
Can frame choice run alongside eye tests?
Who books lens follow-ups?
Does Book store prescriptions?
- Optician booking software & glasses fitting app — €5/month
- Opticians: offer collection and adjustment slots
- Optometrists: scheduling contact lens fittings and aftercare
Guides for opticians
- Opticians: offer collection and adjustment slotsHow opticians can offer collection and adjustment slots with online booking: short slots with places, glasses ready calls and repairs while you wait.
- Opticians: scheduling several opticians and test roomsHow optician shops with several opticians take bookings on one page: eye tests per optician, fittings and collections for any optician, test rooms and absences.