Optometrists: book dry eye assessment appointments
How optometrists can book dry eye assessments online: a longer dedicated service, what to bring, follow-up visits booked from your list and clinic days.
5 min read
A dry eye assessment takes longer than a routine eye exam and needs specific tests and a conversation about daily habits. Squeezed into a standard exam slot, it runs over or gets rushed. With Book, you give dry eye assessments their own service, at set times or clinic days, and book follow-ups from your list, so each patient gets the time the assessment needs.
A dedicated service
On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.
| Service | Example slot | Places |
|---|---|---|
| Dry eye assessment | 45 min | 1 |
| Dry eye follow-up | 20 min | 1 |
| Routine eye exam | 30 min | 1 |
| Contact lens check | 20 min | 1 |
Durations are examples: set your own according to the rules that apply to you.
Dry eye clinic days
Grouping dry eye assessments on set days keeps equipment set up and routine exams flowing on other days. Slots repeat weekly on the weekdays you choose until an end date, so a weekly dry eye morning takes a few minutes to set. Slots of different services can overlap, so don't open routine exams in the same room at the same time.
What the description should say
- what the assessment involves and how long it lasts;
- anything to avoid beforehand, such as wearing contact lenses or eye make-up, as you advise;
- to bring current glasses, lenses and a list of eye drops used;
- how to contact you with questions, according to the rules that apply to you.
Keep health details out of the note
The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the patient's calendar file. Ask patients not to describe symptoms there; you'll cover them at the assessment.
Follow-ups
At the end of the assessment, book a follow-up yourself from your bookings list at the interval you recommend. First and last name are enough; with their email, the patient gets a confirmation with a calendar file. Book doesn't send reminders, so the calendar file keeps the date visible.
Changes
Patients can't move or cancel online: they contact you, and you move the visit from your list. Rescheduling works across services.
Working as a team
Book has one booking page per business and no staff field. In a practice with several optometrists, create dry eye services per practitioner or room.
What Book doesn't do
Book doesn't store records or results, take payments, sell products or send reminders. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.
Should dry eye assessments have their own service?
Can I run a weekly dry eye clinic?
How do patients know what to avoid beforehand?
Who books the follow-up?
- Optometrist booking software & eye test app — €5/month
- Optometrists: scheduling contact lens fittings and aftercare
- Orthoptists: book child eye assessments online