Orthoptists: book child eye assessments online

How orthoptists can book child eye assessments online: a longer assessment service, parents booking for children, morning slots and follow-up visits.

5 min read

A child's eye assessment needs a calm, well-rested child, a parent in the room, and more time than an adult check. Booking it by phone between appointments is slow, and late-afternoon slots after a full school day aren't ideal. With Book, parents book a dedicated child assessment on your own booking page, at the times you keep for children, and you book follow-ups from your list.

A dedicated child assessment

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

ServiceExample slotPlaces
Eye assessment – child45 min1
Eye assessment – adult30 min1
Follow-up visit – child30 min1
Eye exercise session30 min1

Durations are examples: set your own according to the rules that apply to you.

Parents booking for children

The booking form takes first name, last name, email and phone, plus an optional note. A parent books in their own name and adds the child's first name and age in the note. Each online booking takes one place, so siblings mean separate bookings.

Keep health details out of the note

The note reaches you in the new booking email and appears in the parent's calendar file. Ask parents not to describe the child's symptoms there; you'll go through them at the assessment. Use neutral service names.

Times when children are fresh

Slots repeat weekly on the weekdays you choose until an end date. Open child assessments on mornings without school and in the holidays, and keep after-school slots for shorter follow-ups. Slots of different services can overlap, so don't open adult and child services at the same time.

What the description should say

  • which ages the assessment is for and how long it lasts;
  • that a parent attends;
  • what to bring, such as current glasses and any prescription or referral you need;
  • how to contact you if the child is unwell on the day.

Follow-ups

At the end of the assessment, book any follow-up or exercise sessions yourself from your bookings list. First and last name are enough; with the parent's email, they get a confirmation with a calendar file. See the guide on eye exercise follow-up sessions.

Changes

Families can't move or cancel online: they contact you, and you move the visit from your list. Book doesn't email families about changes.

Working as a team

Book has one booking page per business and no staff field. In a shared practice, create services per orthoptist.

What Book doesn't do

Book doesn't store records or results, take payments or send reminders. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.

Should child assessments have their own service?
Yes, with a longer slot at times children are fresh.
Whose name goes on a child's booking?
The parent's, with the child's first name and age in the note.
Should parents describe symptoms in the note?
No. The note appears in their calendar file.
Can I book follow-ups straight away?
Yes, from your bookings list.

Guides for orthoptists