GPs: offer same-day and planned appointments online

A GP's day needs two kinds of time: planned appointments booked days or weeks ahead, and same-day slots for patients who need to be seen today. If every slot is open weeks in advance, nothing is left for today. With Book, you keep planned slots repeating each week and create same-day slots on the morning itself, so both kinds of patient find a time.

On Book, each service has a name, a price and an optional description, all shown on your public page. Each slot belongs to one service, sits within one day and has its own capacity.

Durations are examples: set your own according to the rules that apply to you.

Slots repeat weekly on the weekdays you choose until an end date. Set your planned consultations once, for example every weekday morning until the end of the season, and leave part of each session empty for same-day slots.

Book has no automatic release time. To keep slots for the day itself, create the same-day slots yourself in the morning, in the part of the session you left empty. They appear on your page straight away, and patients can book them online instead of calling at opening time. When a slot is booked, it leaves the page.

Say in each description who it's for: same-day consultations for problems that can't wait a few days, planned ones for everything else, and what to do in an emergency. Slots of different services can overlap, so keep same-day and planned slots at different times.

Some patients will still call. Create their booking yourself from your bookings list: first and last name are enough. With their email, they get a confirmation with a calendar file.

The booking form takes first name, last name, email and phone, plus an optional note that reaches you in the new booking email and appears in the patient's calendar file. Ask patients not to describe symptoms there, and use neutral service names.

Book has one booking page per business and no staff field. In a group practice, create services per doctor; one doctor can create the same-day slots for the team each morning.

Patients can't move or cancel online: they contact you. Book doesn't email patients about changes or send reminders.

Book doesn't triage requests, store medical records, take payments or send reminders, and it isn't an emergency service. Your bookings sync with Google, iPhone or Mac calendars. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.