From first assessment to a rehab session plan

Make the initial assessment its own, longer service that new clients book online, then turn what you find into a plan of rehab sessions that you book with the athlete before they leave. The assessment slot gives you time to take a history, test movement and explain the plan; the follow-up sessions are shorter and predictable. Booking the first few sessions on the spot keeps the plan on track, and a weekly pattern of assessment slots keeps room for new athletes without pushing out the ones already in rehab.

An assessment isn't just a longer treatment. You need the story of the injury, what the athlete trains for and when their next event is, movement and strength tests, maybe some hands-on work, and time to explain what happens next. A rehab session is a different job: exercises, progression, soft tissue work, a check on how the week went.

On Book, each service has a name, a price and an optional description shown on your public page, and each slot belongs to one service with its own start and end. When the assessment is its own service, new clients only see assessment slots of the right length, and your shorter rehab slots stay for athletes who already have a plan.

Lengths and prices are examples: set your own. In the assessment description, say what to bring and wear: shorts, trainers, any scan reports or letters from a doctor, and the date of the next competition if there is one.

At the end of the assessment, you know how often you want to see the athlete. Open your calendar and book the next sessions with them. You can book a client into a slot yourself: first and last name are required, email and phone optional, and there's a note field. If you add their email, they receive a confirmation email and a calendar file for each session.

Booking a few weeks at a time, rather than the whole plan, leaves room to adjust. Rehab rarely follows the plan exactly: some weeks move faster, some slower.

If rehab sessions fill your whole diary, new athletes can't get an assessment for weeks, just when they're injured and motivated. Keep a fixed number of assessment slots every week, for example one a day or a few spread over the week, and let rehab sessions fill around them. Create the slots on the weekdays you choose and repeat them each week until an end date. Mark rehab sessions "for clients already assessed" in the description, so a new client doesn't book one by mistake.

Athletes plan around training and competitions. Early morning, lunchtime and early evening slots suit those who work, while students or professional athletes may prefer the middle of the day. Around an important event, you might add a pre-event session or a return-to-sport review. Ask for the event date in the booking note, so you can plan backwards from it.

Injuries flare up, training camps come up, sessions need to move. Clients can't reschedule online: they contact you, and you move or cancel their sessions from your bookings list. Book doesn't email clients when you do, so confirm the change yourself. If a session is cancelled, its slot shows again on your page and another client can book it.

If you refer an athlete to a doctor during the plan, cancel the sessions you won't need and tell them. Book costs €5/month, everything included: unlimited services and bookings, no commission, no contract.