Online booking for ICT help desk agents
A laptop that won't start, a printer that lost the Wi-Fi, a small office moving to new computers: every call starts with "when can you come?". Clients book a remote session, a visit or a drop-off online, with the problem described in the note. €5/month, everything included.
€5/month
Everything included. No commission, no catch.
Made for ICT help desk agents who'd rather be working
Really simple.
Add your services. Open your hours. Share your link. That's the whole setup — no training, no sales call.
€5 a month. Full stop.
One plan, everything in it. No commission on your bookings, however many you get.
All your services.
Remote help session, Home visit, Office visit, Computer drop-off for diagnosis, New computer setup and data transfer, Collection of repaired device. Each one gets its own price and duration.
Example services for ICT help desk agents
| Service | Duration | Price |
|---|---|---|
| Remote help session | 30 min | €35 |
| Home visit | 1 h | €60 |
| Office visit | 2 h | €140 |
| Computer drop-off for diagnosis | 15 min | Free |
| New computer setup and data transfer | 2 h | €100 |
| Collection of repaired device | 10 min | Free |
Examples only — you set your own services, durations and prices.
Your own booking page
Your name, your address, your services. Clients see the price before they book.
- Every service with its price and duration
- Next free slots, right on the page
- Works on any phone. No app to install.
Every booking in one list
Who, which service, what time. Open one to move it or cancel it.
- Reschedule or cancel in two taps
- Add walk-ins and phone bookings yourself
- Syncs with Google Calendar, iPhone and Mac
Set your hours once
Tap the calendar to open a slot. Repeat it every day you work. Done for the month.
- Repeat slots by day of the week
- One colour per service
- Day off? Delete the slots. That's it.
Up and running tonight
- 1
Sign up and pay €5.
Email, password, card. Two minutes.
- 2
Add your services and hours.
Remote help session, Home visit, Office visit — each with a price and a duration. Then open your slots.
- 3
Share your link.
On Instagram, Google Maps, your shop window. Bookings start coming in.
Who books IT support
On a company help desk, requests come in through a ticketing system and the employer decides the schedule. Independent IT technicians work differently. Their clients are households, older people who want help with a new phone or computer, freelancers, and small businesses without an IT department. They need someone who can connect remotely for a quick fix, come round when it's more serious, or take a machine back to the workshop.
Most of these requests arrive by phone, often while you're in the middle of another job. A booking page lets clients pick a time and describe the problem, so you arrive with the right cables and parts.
Remote, on site or at the workshop
On Book, each type of appointment is a service with its own description, and a price if you want to show one. You open slots for each at the length it takes. Remote sessions fit short slots between visits; home and office visits need longer ones and a note with the address. Use the description to say how a remote session works and which tool to install. Clients describe the problem in the booking note: the device, what happens, any error message. Ask them not to put passwords there.
Setting up your page
- List your services: remote session, home visit, office visit, drop-off, setup, collection.
- Open visit slots by area on the days you're nearby.
- Book collections yourself from your calendar when a repair is ready.
- Share your link on your Google profile, flyers and invoices.
Clients book without an account, with their name, email and phone, and get a confirmation email. You get an email for every new booking. Reschedule or cancel from your bookings list and let the client know, and your calendar syncs with Google, iPhone or Mac. Book doesn't track tickets, connect to devices remotely or take payments. It costs €5/month, everything included: unlimited bookings and services, no commission, no contract.
One price. Everything in it.
€5/month
- Your own booking page
- Unlimited bookings
- Unlimited services
- Calendar sync — Google, iPhone, Mac
- Confirmation email for every client
No commission. No contract. Just a fair price from day one.
Start for €5/month