Online booking for ICT help desk agents

Small businesses and home users email for help at all hours, and fixing a time for each call takes longer than the fix. With Book, clients book a remote support session, an on-site visit or a training slot on your own booking page. €5/month, everything included.

€5/month

Everything included. No commission, no catch.

Start for €5/monthCancel anytime. Live tonight.

Made for ICT help desk agents who'd rather be working

Really simple.

Add your services. Open your hours. Share your link. That's the whole setup — no training, no sales call.

€5 a month. Full stop.

One plan, everything in it. No commission on your bookings, however many you get.

All your services.

Remote support session, Remote support, 1 hour, On-site visit, New computer setup, Software training session, Small business IT check-up. Each one gets its own price and duration.

Example services for ICT help desk agents

Service	Duration	Price
Remote support session	30 min	€35
Remote support, 1 hour	1 h	€60
On-site visit	1 h 30, including travel	€90
New computer setup	2 h	€110
Software training session	1 h	€50
Small business IT check-up	2 h	€150

Examples only — you set your own services, durations and prices.

Your own booking page

Your name, your address, your services. Clients see the price before they book.

Every service with its price and duration
Next free slots, right on the page
Works on any phone. No app to install.

Every booking in one list

Who, which service, what time. Open one to move it or cancel it.

Reschedule or cancel in two taps
Add walk-ins and phone bookings yourself
Syncs with Google Calendar, iPhone and Mac

Set your hours once

Tap the calendar to open a slot. Repeat it every day you work. Done for the month.

Repeat slots by day of the week
One colour per service
Day off? Delete the slots. That's it.

Your availability calendar on a computer

Up and running tonight

1
Sign up and pay €5.
Email, password, card. Two minutes.
2
Add your services and hours.
Remote support session, Remote support, 1 hour, On-site visit — each with a price and a duration. Then open your slots.
3
Share your link.
On Instagram, Google Maps, your shop window. Bookings start coming in.

IT support booking software: what you set up

Book gives you one public booking page with your support sessions, prices and free times. Clients book in a few clicks without an account, and every session lands in one list and in your phone calendar. Setting it up takes a few minutes:

Create one service per type of help, with what's included and what the client should have ready.
Open slots on your support hours, with travel time for on-site visits, repeated each week until an end date.
Share your link in your email signature, on invoices and on stickers on the machines you set up.
Sync your calendar with Google, iPhone or Mac.

Remote sessions

Ask in the description which remote tool you use and how to install it before the session. Book doesn't create remote-access or video links: send yours by email after the booking. Clients describe the problem in the booking note, so you arrive prepared.

On-site visits

Create on-site services with travel time inside each slot, open on the days you're out, and ask for the address and access in the note.

Regular business clients

Businesses that want a monthly check-up can have it booked from your list; if you enter their email, they get a confirmation with a calendar file to share with the office.

What Book doesn't do

Book takes bookings only: no ticketing, no remote access, no invoices, no payments, no reminders. Clients can't move or cancel online: they contact you and you move the session.

Price

€5/month, everything included: unlimited services and bookings, no commission, no contract.

One price. Everything in it.

€5/month

Your own booking page
Unlimited bookings
Unlimited services
Calendar sync — Google, iPhone, Mac
Confirmation email for every client

No commission. No contract. Just a fair price from day one.

Start for €5/month

Questions ICT help desk agents ask

Can clients book remote support?

Yes. Create a remote service and send your access link by email after the booking.

Is Book a ticketing system?

No. Book books time slots; it doesn't track tickets.

Can I offer on-site visits?

Yes. Create an on-site service with travel time in each slot.

How do clients describe the problem?

In the booking note, which reaches you in the booking email.

Do clients need an account?

No. They choose a session and a time and fill in their name, email and phone.

How much does Book cost?